Privacy Policy

Privacy Policy

Hotel Sava Rogaška d.o.o. takes great care to protect the privacy of information obtained from users of these websites and personal data provided by users, in accordance with the applicable legislation on the protection of personal data in the Republic of Slovenia and the GDPR.
You can visit our website without providing your personal data. Providing personal data is only necessary if you shop in the online store, register for events, send an inquiry or subscribe to notifications.
We collect personal data only when you send it to us with a registration, completed forms or e-mail as an order for notifications, part of a service order, request or inquiry for services and in similar situations in accordance with the purpose for which you decided to send us your data.
Your consent to notifications means that we will only store your e-mail address and nothing more. We will never provide it to third parties. If the buyer (user) wishes to edit or delete their data from our list, they can also notify us by e-mail: or send us a written request by mail.
We are committed to permanently protecting all personal data of the buyer (user) that they entered when purchasing (name, surname, address, postal address, telephone number, e-mail address) and we keep documentation of communication with them. Personal data about the buyer will be used exclusively for the purposes of fulfilling the order (sending e-newsletters, offers, invoices) and other necessary communication.
In addition to the personal data that you provide to us, we also collect information through cookies; these may include the website that was linked to our website, the websites that you visit from our website, your IP address to determine the country you come from and the duration of your visit to our website. With this information, we might be able to determine your identity, but we do not do this.
We provide appropriate technological resources and security protection systems that provide adequate protection against data loss or misuse.

Communication

The seller will contact the buyer via means of distance communication only if the buyer does not expressly object to this. Advertising e-mails will contain components that will be clearly and unambiguously marked as advertising messages, the sender will be clearly stated, promotions, special discounts and other marketing techniques will be clearly marked as such with clearly defined conditions for participation in them, the method of unsubscribing from receiving advertising messages will be clearly presented, the buyer’s wish not to receive advertising messages will be expressly respected by the seller. We want to communicate with buyers via e-mail and mobile number (SMS) mainly for the order and delivery process, if the buyer allows this, we will also communicate with them for the purpose of informing them about new offers and promotions. The buyer can unsubscribe from receiving messages at any time in writing to or by phone +386 3 811 40 00.

Data Protection Statement – ​​GDPR

We will only use your personal data for the purpose for which you have given your explicit consent.
In accordance with this consent, Hotel Sava Rogaška d.o.o. will store your personal data in accordance with the European GDPR Directive and the applicable personal data protection law until you withdraw it. You can change your data at any time by clicking on the Update data link or withdraw your consent by clicking on the Unsubscribe link. Both links are available in every message sent.
Hotel Sava Rogaška d.o.o. will not share your personal data with other companies for marketing or other purposes. In accordance with the applicable legal framework, you have the right to object to the processing of personal data and to its portability. You can exercise your right to access, correct or delete personal data or restrict the processing of personal data in writing.
You can also send your requests regarding the processing and protection of personal data to the e-mail address . If you suspect that we are not processing your personal data in accordance with your consent, you can file a complaint with the Office of the Information Commissioner.

Subscribe to e-newsletter

By subscribing to e-newsletter, the subscriber agrees that the personal data provided when subscribing to e-newsletter will be used or processed to send messages related to the provider’s business (promotions, news, advertising messages, news, etc.) to his/her e-mail address.
This consent can be revoked by the subscriber to e-newsletter at any time. The revocation can be done at the bottom of the received e-mail, by clicking on the “unsubscribe” link. Or by sending an e-mail to with the subject “Unsubscribe from e-newsletter”.
By subscribing to e-newsletter, you will be informed about news, promotions and interesting features from our offer.
We also send e-newsletters to all our valued subscribers.

Exclusion of liability

The provider is not liable for any damage that the user may suffer because they provided incorrect, incomplete or outdated information to the provider when inquiring/subscribing to the e-newsletter or later. The operator of the website shop.rogaska.si/en asks users who do not agree with this policy or its changes or amendments to leave the website and not use it in the future.

Business card

HOTEL SAVA ROGAŠKA d.o.o.
Zdraviliški trg 6

3250 Rogaška Slatina

Slovenia

T: +386 (0)3 811 40 00

E-mail:

VAT ID: SI29042364

Registration number: 1647717


IBAN: SI56 0443 0000 1538 049, OTP banka d.d.
SWIFT CODE (BIC): KBMASI2X